How our service works

Good things happen when you book an appointment with Hillarys. Find out how we’ll help you transform your home.

Price Promise

Same product, same service. We'll match the price.
Our Service

Expert measuring and fitting included.

Your appointment

We’ll come to you, and we’ll bring our range with us. We find it’s the best way to choose the right product for your home. We’ve plenty of advice to help with your decision and we’ll measure up while we’re there. We’re happy to stay as long as you need but we’ll probably be with you for around 45 minutes. Allow longer for multiple windows or if you’re thinking about a more technical product, like shutters or an awning.

If you’re ready to place your order there and then, that’s great – our advisors have chip and PIN machines or you can pay over the phone. It’s fine to take some time to think about it, there’s never any pressure to buy and quotes are valid for 12 weeks.

You may need a survey

Surveys depend on the product you buy from us. We carry out surveys for shutters and conservatory blinds, plus all of our exterior products. It’s an important step and ensures your product will fit correctly and the installation will run smoothly. We’ll be in touch once you’ve placed your order to arrange a convenient time for your survey.

Into production

Your blinds, curtains, shutters and awnings will be lovingly made by our experienced team for a finish you'll be proud of.

Depending on the product you choose, they could be ready in as little as two weeks. Your advisor will explain more during your appointment, and then we’ll be in touch again to arrange a date for fitting closer to the time.

Learn more about our quality standards

Fuss-free fitting

Your advisor will return to take care of the fitting unless you've chosen a product that needed a survey, like shutters, an awning or blinds for a conservatory roof. For these products, the fitting will be done by your surveyor. Larger products may require a specialist team but we'll let you know about that. Fitting shouldn’t take too long, it depends on what you’ve bought from us. Allow more time for multiple windows or large products such as an awning – your advisor will explain more during your appointment.

We’ll be in touch to arrange a date for fitting, and other than making sure the space is clear, there’s nothing else for you to do. We’ll clear up after ourselves and take our rubbish away.

Book your appointment now

Guarantees and aftercare

We make everything with love, care and attention, so we’re happy to offer a full guarantee. Our customer care team is on hand to help answer any questions and we offer virtual service appointment to help with any little niggles you may be experiencing. Find out more on our guarantees and aftercare page.

Expert service from the comfort of your home

We have expert local advisors delivering exceptional, in-home service all over Ireland. Offering you a complete showroom experience all in the comfort of your home, they're passionate about helping you make the right choice for your windows. Everything is taken care of for you, from measuring right through to fitting, and you'll get plenty of style tips and practical know-how from your advisor too.

Watch the film

Everything’s fully guaranteed

Our window dressings are designed to look good and built to last. In fact, all our products are guaranteed for at least a year, with an additional 5 year peace of mind guarantee on shutters, conservatory blinds and awnings.

What happens at my appointment?

We bring our full range of samples to you

Choose a time that works for you – including evenings and weekends – and your local advisor will bring along samples of our all our products for you to look at in your home and see how colours and prints look with your décor.

We’ll give you expert advice and help you choose

Our advisors have plenty of experience in transforming homes in your area – they can give you practical advice and style tips, while keeping to your budget.

Expert measuring is included too

Next it's time for your advisor to measure up your windows for you so you can be sure of a perfect fit. They'll arrived arms with all the tools they need to get the measurements just right, so all you need to do is sit back and relax!

You'll get a bespoke quote on the day

They’ll then give you bespoke quotes for all your favourite styles, which are valid for up to 12 weeks.

It's a really simple and personal service, and all from the comfort of your own home.
Gennie Collins, South Dublin customer

Keeping safe during in-home appointments

We’ve made important changes to our in-home service to keep you and our advisors safe. These changes include strict social distancing rules and protective equipment for our colleagues. Watch the video to find out more.

Female advisor measuring long glass windows out to garden

I can’t emphasise enough the importance of taking advice from a Hillary’s expert. With a professional on board you can never go wrong - all the worry is taken out of your hands.
Abigail Ahern - Interior Designer

What happens once I make an order?

Hand finished and thoroughly tested

Our skilled team set to work making your blinds, curtains or shutters, exactly how you want them. Then they're tested to make sure they'll stand the test of time.

Expert fitting included as standard

Once your order is ready, your advisor will come back to your home and take care of the fitting. They are expertly trained to fit products in even the trickiest window shapes so you can be sure the finish will be perfect.

Woman looking at white venetian blind in a factory while two people in hi-vis watch

It's all in the detail

Discover more about the steps and expertise involved in making a made-to measure-product. In this video, architect and TV presenter George Clarke visits our factory in Washington Tyne and Wear to meet the skilled people behind our products and follow the process from beginning to end.

Find out more

I was so happy with the wonderful service and products. Everything was taken care of. It was seamless.
Martina Delaney, Kikenny customer

Advisor in front of blue and white striped smart blinds

How do I pay?

All of our advisors accept card payments during your appointment. Alternatively, you can give us a call and pay over the phone.

Don't just take our word for it...

See what our delighted customers say about us

“Brilliant service”

Very good service and over the moon with our blinds. Our advisor Mark was really efficient and reliable. We will definitely use Hillarys again.

Ross and Jade

“Excellent experience”

My advisor was very professional and respectful of my property with protective coverings on shoes. Fitting was quick and tidy and blinds are absolutely beautiful! You definitely get what you pay for.

Shugah

“Very pleased ”

Very pleased with the curtains and blinds supplied by Hillarys. John and Lin were very helpful, professional and followed Covid guidelines when inside the property. Very happy and would use Hillarys again.

Jennifer

Book a free appointment

We've plenty of convenient times, including evenings and weekends, for your advisor to visit you at home. Give us a call to book an appointment - it's as simple as that.

Request an appointment

"I love meeting people in the area and helping customers solve problems with their windows"
Mark Scott, South Dublin advisor

Find your perfect style

Fall in love with our huge range of made-to-measure blinds, curtains and shutters

Blinds

Combining contemporary designs with great practical benefits our huge range of blinds, including our electric range offers style solutions for every budget.

View Blinds

Curtains

Our beautiful curtains range features quality fabrics and fashion-forward designs at a great price.

View Curtains

Shutters

Our collection of stunning shutters offers surprisingly affordable options to add style to any home.

View Shutters